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Event Data - Attendees
Add your attendees in a few clicks
Why are some information not matching between the organizer and the user interface?
As an organizer, you can create the profile of people who've never used the app before. However, for those who have already an account, by filling up their profile, you'll suggest them modifications that they can accept or decline. The user is responsible for his account, he is the only one to get the possibility to validate these modifications Furthermore, if a user add some information on his profile, they won't appear on the organizer interface as we are ensuring data privacy
How to add attendees to an event
There are 3 ways to add attendees to your event: 1 Import via a ticketing tool Swapcard can be sync with a lot of ticketing tools in order to facilitate the import of attendees. You just need to select the ticketing tool you wish to use, input that tool's ID and Password and the event you want to sync with. We'll do the rest ! Every half hour we import the last persons registered and send them an email to access your event. If you want to know more about the synch, come ask us on the cha
In which order are the attendees ranked ?
In order to promote networking, we prefer people who have completed their profile at the top of the list. This allows to highlight the profiles of people who are connected and willing to network. If you'd rather have this list ranked by alphabetical order, you can contact us at email@example.com To note : If the Matchmaking feature is on, each person will have his list of participants ranked differently. The ranking will then be made according to the "professional compatibility" ra
An error message appears when I import the Excel file to the platform
The templates we leave at your disposal on the platform must keep the same structure. If you change a cell's name or modify it, the document won't be recognized anymore. It is also possible that an error appears in the in the filled cells such as an address email without @. In this case, the system will tell you which cell is to be corrected. Finally, respect the spelling and the format imposed. For instance, User must be spelled with a capital U in the speakers file. If you have any prob
What happens when several people register with the same email ?
Swapcard, as many other apps, uses your email address as your login. One email address can only create one account. That's why, if several people use the same email address, only one account will be created and the details of this account will only correspond to the details of the first person who registered with it.
Who is in the list of participants?
All the users that participate to your event appear in the list of participants. This list is composed of: The attendees The exhibitor members The User speakers (those who shared their email address) Read: What if I don't have a speaker's email ? What is the difference between User/Non User in Excel ?(https
How to use filters
Participants filters are automatically created when at least 10 participants share one of the following elements: same job same secondary job same skill same search criteria