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Why it's important to always use the Excel file available on the platform when modifying the event's data
When you want to modify your event's data with an Excel file, whether it is the list of speakers, the list of exhibitors, the list of participants etc, it is important to download the latest version of the Excel file available on the platform. Why? Swapcard gives a unique code to each participant, exhibitor, session etc to identify them in the platform. If you use an Excel file that isn't the one available on the platform, you do not have all the latest information from the platform. **Wha
Who can download the app ?
Anyone with a phone working under iOS or Android and certain Windows phones Your phone doesn't support the app ? No worries ! Our web app is responsive and will adapt easily to your smartphone's screen
How do participants join events ?
We pre-create an account for each participants of your event. Once invitation emails are sent, participants will receive it and be asked if they want to join the event. By clicking on the link in the email, they access their pre-configured account and can then edit their profile information as well as visit the event's page.
How to add features to your event ?
Swapcard recently developed the Trial mode so that you can test our tools easily If you take a liking to a feature, you just need to ask it to be activated and it will be added to your budget
What languages are available ?
As of today, Swapcard is available in French, English and Spanish. German should be available shortly.
How can I get support from Swapcard?
We are available all day long for our clients 24h/7j via the chat available on our website (answering time can be longer during non-french working hours) By email: email@example.com By phone or mail (if you have a Dedicated Project Manager) On-site support during your events (get information about the pricing at firstname.lastname@example.org)
Is it possible to create a White Label app ?
It is totally possible to customize the app to your colors Prices depend on the size of your event and the number of features you want to implement. Get in touch with us for more information (email@example.com)