The field mapping is used when you synchronize Swapcard with a ticket office (e. g. Eventbrite).
You will find all the questions asked in your form and can decide whether or not to import them with the corresponding Swapcard fields. You have the choice of what you want to import.
If you wish, you can import all participants of a ticket as "not visible". This can be useful, for example, if the ticket concerns the integration of your VIPs.
It is also possible to import information from your ticket office into several fields on Swapcard fields. To do this, click on the icon to the right of the Swapcard field to double the correspondence of the field concerned (see example below).