Closed captioning is available for all Swapcard streams and simu-live pre-recorded Sessions. That being said, it is currently only available in English.
Activating Closed captioning
In the Event app, Attendees only need to click on the CC button available within the player to activate Closed captioning.
There are two types of Closed captioning available for streaming and pre-recorded Sessions
Closed captioning AI
Auto-generated artificial intelligence CC, English language only. This is set by default on the player in the Event app. Users can enable it at no extra cost by pressing the CC button embedded in the player.
Closed captioning Professional
A powerful AI tool supported by a professional to monitor each Session. The closed captioning professional will be correcting the live closed captions provided with no delay. At the moment this can only be enabled manually and at an extra cost of $250 per Session. We require at least 3 days of advanced notice in order to assign a closed captioning professional to your Session.
Specific words can be submitted to teach the AI and assist the professionals to be 100% accurate with the closed captions. Service is only available in English at this time.
CC is available for both the Web platform and mobile app,s and is also shown within the Studio's preview windows.