People
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Understanding the "People" tab
The People tab is used to manage the different Participants of an event: the Attendees, the Exhibitors and the Speake...
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Adding "People" to an event
You can add People (Attendees, Speakers, Exhibitors) to your event in three different ways: 1) With a ticketing to...
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"People" Excel sheet structure
If you'd like to do a mass import of your participants, you have to do it based on our excel sheet template. Here is ...
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Creating people without account
What are People without account? People without account allow Organizers to set up a Participant's profile that will ...
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Understanding the "photo URL" cell
When uploading or updating Participants' profiles using our Excel sheets, you will find different tabs and columns to...
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Understanding unmatching information between registration and user interface
When you add people to your event, you pre-create an account for them (unless they already have one). People who ...
Exhibitors
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Creating Custom fields for Exhibitor profiles
When you create an Exhibitor, you are prompted to fill in several fields by default: Name, Description, Website, Soc...
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How to create exhibitors' pages?
There are two ways to create the exhibitor pages: 1) Manually From the organizer interface, go to "Event Data Ex...
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How to add members to an exhibitor?
Adding members to an exhibiting organization give them several privileges: be able to modify their company's page ...
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Who can modify an exhibitor's details?
Stakeholders can modify the information displayed on the exhibitor page: 1) The organizer In your organizer area, ...
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How to edit the welcome message of the exhibitor space?
Table of contents: Where to edit my Exhibitor Home Message? What content to include in the Exhibitor Home Message? ...
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How to attach a document to an exhibitor?
It is interesting and useful for your participants to attach documents to certain exhibitors or partners: brochures, ...
Sessions
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Understanding SwapAccess - Session Scanning
SwapAccess provides full control over the Session Scanning experience in the venue, improving the way Organizers trac...
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How to: create custom fields for My schedule
When you create a session in your program, you are invited to fill in several fields proposed by default: location, ...
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How to: create a Session
There are two ways to create sessions: 1. Via an excel file You can create sessions using the Excel file we made a...
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Adding information to Sessions
It is possible to add lots of information to your sessions from the organizer interface. Details Speakers Exhibitor...
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Making a Session private
From the Studio of your event, go to the "Event data" section, and then "Sessions". Once in the Sessions tab, click o...
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Creating a Session with no video
One of the new session features on Swapcard is that you can now create a session that has no video content attached t...
Documents
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Types of documents that can be imported
You can import: Documents (.doc and .docx) Presentations (.ppt and .pptx) Images (.png and .jpg) PDF files
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How to: import a document
To import a document: Go to "Event Data Documents" Click on "Add a document" Import a file from your computer or pas...
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How to: get the URL of a document hosted on Swapcard
Once you have imported a document into the platform, a URL link is automatically associated with this file. This lin...
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An error message appears when I import the file to the platform
The templates proposed by the platform must always retain their structure. If you change the name of a cell or edit ...
Items
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Implementing the Items feature
As an Organizer, you have the ability to modify and make changes to the items that your Exhibitors have added and cr...
Discussions
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Creating a group discussion
Table of contents In the Studio menu In a session A group discussion allows the participants of an event to chat w...
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Displaying Discussions on the Event Home
It is possible to display Discussions directly on the Event page, in the corresponding button. This makes selected Di...