People
-
Understanding the "People" tab
The People tab is used to manage the different Participants of an event: the Attendees, the Exhibitors and the Speake...
-
Adding "People" to an event
You can add People (Attendees, Speakers, Exhibitors) to your event in three different ways: 1) With a ticketing to...
-
Understanding unmatching information between registration and user interface
When you add people to your event, you pre-create an account for them (unless they already have one). People who ...
-
"People" Excel sheet structure
If you'd like to do a mass import of your participants, you have to do it based on our excel sheet template. Here is ...
-
Consequences of duplicated email addresses
Swapcard, like many applications, uses the email address as a login. An email address can only create and be linked ...
-
Understanding the "photo URL" cell
When uploading or updating Participants' profiles using our Excel sheets, you will find different tabs and columns to...
Exhibitors
-
How to add members to an exhibitor?
Adding members to an exhibiting organization give them several privileges: be able to modify their company's page ...
-
How to create exhibitors' pages?
There are two ways to create the exhibitor pages: 1) Manually From the organizer interface, go to "Event Data Ex...
-
Who can modify an exhibitor's details?
Stakeholders can modify the information displayed on the exhibitor page: 1) The organizer In your organizer area, ...
-
Creating Custom fields for Exhibitor profiles
When you create an Exhibitor, you are prompted to fill in several fields by default: Name, Description, Website, Soc...
-
How to attach a document to an exhibitor?
It is interesting and useful for your participants to attach documents to certain exhibitors or partners: brochures, ...
-
How to edit the welcome message of the exhibitor space?
Table of contents: Where to edit my Exhibitor Home Message? What content to include in the Exhibitor Home Message? ...
Sessions
-
Setting up a Vimeo video to autoplay in Swapcard
When using a Vimeo video ID on Swapcard, the video does not automatically play. Once the countdown ends and the video...
-
Managing Polls (Polls user guide)
The Live discussion offers a way for a Session's Attendees to interact among themselves and with Speakers or Moderato...
-
Creating Live Discussions
Live Discussions allow Participants to interact and chat among themselves and with Speakers, ask Questions, and answe...
-
Creating a Session with no video
One of the new session features on Swapcard is that you can now create a session that has no video content attached t...
-
Setting up an on-demand session
On-demand is one of the Session formats that we offer on the platform. Once a Session has aired, oftentimes as the Or...
-
Setting up a YouTube video to autoplay in Swapcard
When using a YouTube video ID on Swapcard, the video does not automatically play. Once the countdown ends and the vid...
Documents
-
What type of documents can I import?
You can import: Documents (.doc and .docx) Presentations (.ppt and .pptx) Images (.png and .jpg) PDF files
-
How to import a document?
To import a document: Go to "Event Data Documents" Click on "Add a document" Import a file from your computer or pas...
-
How to get the URL of my hosted document?
Once you have imported a document into the platform, a URL link is automatically associated with this file. This lin...
-
An error message appears when I import the file to the platform
The templates proposed by the platform must always retain their structure. If you change the name of a cell or edit ...
Items
-
How to implement the Items feature?
As an Organizer, you have the ability to modify and make changes to the items that your Exhibitors have added and cr...
Discussions
-
Displaying Discussions on the Event Home
It is possible to display Discussions directly on the Event page, in the corresponding button. This makes selected Di...
-
How to create group discussions?
Table of contents In the Studio menu In a session A group discussion allows the participants of an event to chat w...