Emails – Help Center for Organizers

Managing Emails

Emails: best practices
Our experience has shown us that participants first use the WebApp available from their web browser. It is only the ...
List of emails sent by Swapcard
Swapcard does not send your audience any communication for marketing purposes. The emails that we do send out are exp...
From which address are the emails sent?
The emails are sent from the platform via noreply@swapcard.com This address is regularly checked by the Support team...
Is it possible to activate/duplicate one of the emails of the platform?
Yes, it is possible to activate/duplicate the existing emails on the platform. All you need to do is click on the c...
Getting Started with the Email Manager
The Email Manager plays a key role in your communication strategy on the platform. It will allow you to solicit peo...

How to send yourself a test email?
With the email manager, you can send yourself a test email, before emails are activated. This will allow you to get...
Which emails does a member of several groups receive?
The emails of each group also respect the priority rules found in settings (see priority rules). If a user belong...
Can I set different sending dates according to the groups?
The platform sends different emails to Attendees, Exhibitors and Speakers. You can define for each one the date an...
Selecting the recipients of your emails
From the Email Manager, you can define whom you would like to send a particular email to. For the Invitation Emails...
How to edit the content/blocks of emails?
From the email manager, you can determine the subject of the email, the name of the sender (which is basically the n...

What is the purpose of the invitation email?
The invitation email is the first email that will be received by your participants registered on the platform, if it...

In which language are the follow-up emails written?
Follow-up emais are sent in the default language of your event (the one you have chosen under General Settings on the...