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Getting Started with Branded Apps
Building Your Branded App from Event Studio
Building Your Branded App from Event Studio
Updated over a week ago

Congratulations on choosing to build your branded app through our Event Studio platform! With a branded app, you can enhance your brand visibility, engage with customers, and provide a unique user experience tailored to your brand identity. Below are the steps to guide you through the process of building your branded app:

Step 1: Accessing Event Studio

  1. Log in to your account on our platform and navigate to the Event homepage.

  2. From the homepage, access the Community section and then navigate to All Communities.

Step 2: Creating Your Branded App

  1. Once in the Communities section, locate the tab labeled "Applications."

  2. Click on "Applications" and you'll be greeted with a message welcoming you to branded applications.

  1. Click on "Let's get started" to begin the app creation process.

  2. Provide a name and a slug for your application. The app name will reflect under the icon once the app is downloaded on the device. We recommend to keep it to 13 characters at max, as the app name might truncate if it is longer than that. Ensure the slug reflects your brand and is free from special characters or years.

  3. After naming your app, proceed to create it.

Step 3: Customizing Your App

  1. Upon creation, you'll be presented with three tabs: General, Branding, and Events.

  2. In the General tab, you can upload your app icon and adjust the application name. Ensure the icon meets the minimum dimensions of 1024*1024 Jpeg, PNG (please remove any transparency).

  3. Navigate to the Branding tab to customize colors and fonts. You can choose predetermined colors or provide hex codes. Upload your preferred fonts here as well. You can use the any free font available on google fonts or if you have license one you can use that as well, ensure you have all styles Light, medium, semi bold and bold.

  1. Your web branded app should be ready by now.

  2. Upload the launch screen image (1125*2436 PNG. PDF) and home logo image in .svg format, the image should have no gradients and preferably square with white background

  3. Review and save your changes.

Step 4: Configuring iOS Settings

  1. Scroll down to the iOS settings section.

  2. Click on "Setup" to configure iOS settings.

  3. Provide the entity name and team ID, which can be found in the Apple Developer Portal under membership details

  4. Follow the prompts to invite our team to your Apple Connect account.

  5. Upload the API key file (in .p8 format), issue your ID, and API key from the App Store Connect Developer Portal.You can refer to this help article to know more

  6. Create a push key on the developer portal and upload the .p8 file. You can generate the push key by logging in here

  7. Complete the setup process and ensure all information is accurately provided.

Step 5: Submitting Your App for Review

  1. Once your app is configured on Studio you will receive an email from Branded apps team, follow the instructions on email and fill the etails mentioned below

  2. Ensure all required information is completed on the App Store, including descriptions, keywords, support URLs, and app information.

  3. Submit screenshots, you can use testflight to send your self an invitation to test the app and log in as organiser to take screenshots from app, minimum 3 screenshots are required for submission with dimesnions 1242*2688 for 6.5” an 1242*2208 for 5.5”

  4. Click on "App for Review" to submit your app for review on the App Store.

  5. Await approval, and once approved, your app will be ready for distribution.

For Android:

Once you have filled out the details on Studio for iOS, the branded app team will submit the google app and will keep you informed regarding the status of your submission.

Final Notes:

  • Remember to complete all required information on the App Store for both iOS and Android platforms.

  • Keep an eye on the status of your app during the review process.

  • Once approved, your branded app will be ready for distribution, offering your users a unique and engaging experience tailored to your brand.

If you encounter any issues or have further questions during the process, don't hesitate to reach out to our support team for assistance. We're here to help you every step of the way!

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