Keeping meetings on track is essential to delivering a high-quality event experience. The Meeting Attendance feature gives participants a simple, one-tap way to log whether their meeting took place, directly from the event app. Organizers get instant, real-time visibility into meeting outcomes, making it easier to spot no-shows, measure satisfaction, and improve future scheduling.
F.A.Q.
F.A.Q.
Can a participant change their attendance feedback after submitting?
Yes. If a participant updates their response, the meeting status is automatically recalculated. The next export will reflect the updated data.
What happens if only one participant submits "It didn't happen" in a two-person meeting?
The meeting will be marked as NO_SHOW, even if the other participant reported it as valuable. This is because the no-show rule takes priority over other statuses when only two participants are involved.
Does this feature require any configuration in Studio?
No setup is required. The attendance prompt is automatically displayed to participants after each meeting's scheduled time has passed.
Will participants receive a notification to submit their feedback?
The prompt appears natively in the app (home screen, schedule, and meeting details page). Depending on your event's notification settings, participants may also receive a push notification.
How does participants log their meeting attendance?
After a meeting's scheduled time has passed, each participant receives a prompt asking them to confirm what happened. The prompt appears in three places:
Home page pop-up: a quick card shown right on the app's home screen after the meeting
My Schedule: accessible from the participant's personal agenda
Meeting details page: available on every individual meeting page
With a single tap, the participant selects one of three options:
✅ "I joined, and it was valuable.": marks the participant as attended, with a positive rating
⚠️ "I joined, but it wasn't valuable.": marks the participant as attended, with a low rating
❌ "No, it didn't happen.": signals a no-show from this participant's side
💡 The attendance prompt is available on both the web app and the mobile app. Participants do not need to take any additional action, the prompt appears automatically after the meeting time.
How is the meeting status calculated?
Once participants submit their feedback, the overall meeting status is automatically recalculated. Here is how each response affects the outcome:
Participant response | Participant status | Counts as |
"I joined, and it was valuable" | Attended | Attended |
"I joined, but it wasn't valuable" | Attended | Attended |
"No, it didn't happen" | Reverts to Confirmed | No-show |
The meeting's overall status is then determined by the following rules, applied in priority order:
HELD: at least 2 participants are marked as Attended
CONFIRMED: at least 2 participants are Confirmed or Attended (but fewer than 2 are Attended)
PENDING: at least 2 participants are in a Pending, Confirmed, or Attended state
NO_SHOW: at least 1 participant has a No-show status or submitted "It didn't happen"
EXPIRED: all but one participant have an Expired status
CANCELED: all other cases
⚠️ Important: The attendance feedback and the participant status are two separate signals. Submitting "It didn't happen" does not change the participant's status to NO_SHOW — it only reverts an ATTENDED status back to CONFIRMED. The NO_SHOW status is set separately by organizer actions. Both signals are used together to determine the final meeting outcome.
Multi-participant meetings
For meetings with 3 or more participants, the platform first groups participants by exhibitor before applying the rules above. This prevents a single exhibitor's multiple representatives from being counted multiple times. The best status per exhibitor group is used in the calculation.
Example: If an exhibitor has two reps - one Confirmed and one Expired - only the Confirmed status is counted for that exhibitor.
How can organizers monitor attendance in Studio?
Organizers have full, real-time access to meeting attendance data directly in Studio.
Viewing meeting status
In Studio > Meetings, each meeting row displays its current status. The status is updated automatically every time a participant submits their feedback. The possible statuses visible in the table are:
Exporting attendance data
To download a full report of meeting attendance:
Go to Studio > Meetings
Click Export
Open the Meeting participants tab in the exported file
The export includes two dedicated columns:
Person status: the participant's current status (e.g., Attended, Confirmed, No-show)
Person feedback: the attendance feedback submitted by the participant (e.g., Joined Valuable, Joined Not Valuable, Didn't Happen)
💡 Each export is regenerated from scratch with the latest data at the time of the request. If a participant updates their feedback after a first export, simply re-export to get the updated values.
What are the benefits for each stakeholder?
For attendees: The one-tap prompt makes it effortless to reflect on meeting quality and stay engaged with their event experience.
For exhibitors: More accurate attendance reporting means clearer ROI measurement, they can see which meetings actually drove value.
For organizers: Real-time attendance data makes it easy to identify no-shows, monitor meeting quality, and take action to improve participant satisfaction.