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External services · Creating a Captello page
External services · Creating a Captello page

Learn how to create and set up a Captello page to integrate engaging gamification experiences.

Updated over a month ago

Captello is a third-party service that brings interactive gamification experiences to your event, helping boost attendee engagement through features like leaderboards, scavenger hunts, and gift card rewards. By integrating Captello with your Swapcard event, you can create a dynamic and memorable experience for your participants, encouraging active participation and enhancing overall satisfaction. This guide will walk you through setting up a Captello page, customizing its design, and managing its visibility.

How do I create a Captello page

To add a Captello page to your event, follow these steps:

  1. Access the Event Builder:

    • Navigate to Event Builder > Pages & Menu > Add page

    • Click Add page, then navigate to the External Services section.

  2. Select the Captello Integration:

    • Choose the Captello integrated module option based on the Captello Zone URL provided by your Captello account.

3. Enter the following information:

  • Label: Name of the page displayed on the Event app

  • Page background image: Choose a button color that stands out and adds an icon if desired.

  • Captello Zone URL: URL of the Captello link

How can I customize the design of the Captello page

Customizing the appearance of your Captello button helps ensure it aligns with your event’s branding:

  • Button Name: Edit the name to make it clear and engaging for participants.

  • Color: Choose a button color that stands out and adds an icon if desired.

  • Background Design: Set a background that matches your event’s default design or branding.

    This customization enhances visibility and encourages attendees to engage with the gamification features.

How to manage the visibility settings of your Captello page

Control who can see your live session page by managing its visibility settings:

  • Groups: Decide which group(s) of participants can view the page.

  • Public Visibility: Choose whether to make the page visible to unregistered guests.

Depending on your event's complexity, you can create different Captello pages for different participant groups. For example, you might want to show specific sessions to VIP attendees that are hidden from standard attendees.


How will attendees view the Captello page

Once set up, attendees will see the Captello button on your event’s home page or other designated areas. When clicked, they’ll be redirected to the gamification activities you’ve set up through Captello, enhancing their engagement and interaction with your event.

Important Considerations

  • Ensure proper URL integration: Double-check that the Captello URL is correctly linked to avoid access issues.

  • Test visibility settings: Review visibility settings to ensure the right participant groups can access the gamification features.

  • Customize for engagement: Use design options to make the Captello button attractive and engaging to drive more interaction.


Creating a Captello page within your event platform can significantly boost participant engagement by offering interactive gamification experiences. By following these setup steps and customizing the design and visibility of your Captello button, you can create a captivating and enjoyable experience for your attendees, encouraging them to explore, compete, and connect.

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