This page contains the setup guide and reference information for the Crowd Connected integrations.
Prerequisites
An active Crowd Connected account.
Setup guide
Step 1: Set up the Swapcard integration in Crowd Connected
Sign in to your Crowd Connected account.
Navigate to your Messaging page within the left menu.
On the Messaging page, click on the gear logo ⚙️.
To activate the integration, you will need six parameters:
Push Message Provider: Default Integration
Endpoint:
https://webhook-api[.]swapcard[.]com/crowd-connectedAlias Key: swapcard_event_person_id
Event Id: You need to enter your Swapcard Event ID (ex: RXZlbnRfNDY2MTA=)
API Key: You can create it from Swapcard Studio, please follow these steps
Click on Save Push Provider settings.
Confirm your changes by typing the Crowd Connected consent message.
Supported integration link
Internal
The Crowd Connected integration supports the following internal link
To redirect the audience to an exhibitor page, for example, you need to compose the internal link in this way:
[link_type]:[Swapcard ID]
e.g.: exhibitor:RXhoaWJpdG9yXzEyODE0OTA=
Internal links don't include an event ID: the exhibitor page opens in the event entered in the Event Id field of the push provider settings (Step 1). If the exhibitor belongs to another event, for example in an app with several events, the page opens in the wrong event and shows an error. If the exhibitor ID is wrong, the notification isn't sent.
Exhibitor pages are the only supported internal link: a notification without a link, or with a link in another format, opens the event home page.
External
To redirect the audience to a web page, compose the external link in this way:
url:[web address]
e.g.: url:https://www.example.com