Introduction
Push notifications in Swapcard allow organizers to keep attendees informed and engaged throughout the event by sending timely alerts. These notifications can be scheduled in advance or sent instantly to communicate important updates like session reminders, schedule changes, or meeting locations, ensuring that attendees stay on track during the event.
What are some uses cases for push notifications ?
Easily schedule or send immediate Notifications to users via the Notifications tab in the Studio
Edit fields such as targets, title, message, redirection link, date and time of sending under notifications details
Inform Attendees about last-minute changes such as Sessions times with immediate Notifications
Target Groups of users like Exhibitors or Attendees besides all Participants per Notification
Send tests to preview a message before sending or scheduling
Track how many Notifications were delivered on the Notifications tab
Attendees can access all Notifications in the "Activities" section
How to set up Push Notifications
In the Studio, go to Communications → Notifications
There, click the Add notification button and complete the following fields:
Title: This will appear at the top of the Notification (max length: 120 characters)
Message: located right below the title with a (max length: 160 characters)
Redirect to: define whether the Notification should redirect the Participant to the Event home, an Exhibitor, a Session, or an external link
Targets: select which Groups should receive the Notification
Sending method: decide when the Notification should be sent
How to segment your notifications for different groups
For notifications, select your target based on Groups and select the group you want to target.
What else should I consider when sending notifications?
Participants who registered for a Session will automatically receive Push Notifications:
In-person/hybrid events: 15 mins before
Virtual events: 2 mins before
Push notifications are a powerful tool for enhancing attendee experience. By scheduling timely updates or sending urgent alerts, organizers can ensure smooth event operations, keeping attendees on track and informed. Segmenting notifications for different groups further personalizes the experience, making communication more relevant and impactful.
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