This page contains the setup guide and reference information for the Fusion integrations.
Prerequisites
An active Fusion account with a list of events (ensure you have access, especially if you are not the owner)
Setup guide
Step 1: Set up the Fusion integration in Swapcard
Sign in to your Swapcard account.
Navigate to your Event page within the Communities section.
In the left navigation bar, go to Event Builder, then select Integrations.
On the integration selection page, choose Fusion from the list of integrations.
To activate the integration, you will need the next parameters:
Event ID : The Event ID on the Fusion end.
User Name
Password
Install Name
API key (supplied by Fusion)
Select your event for integration - The integration displays all events your account has access to, including upcoming and past events.
Your Fusion event has been successfully linked with your Swapcard event.
You have the flexibility to adjust your integration settings according to the specific data requirements. It's crucial to highlight that the synchronization will only begin when you manually start the integration process and finish the necessary mapping.
Supported sync modes
The Fusion integration supports the following sync modes :
Feature | Supported? |
Yes |
Supported streams
This integration is supporting the following Fusion streams
Fusion documentation is accessible here.
Capturing deleted records
The Fusion integration does NOT capture deletions for records in the VisitorIntegrationApi/api/EventTicket streams.
When a record is deleted on Fusion, it needs to be MANUALY deleted on Swapcard accordingly.
Object Mappings (Custom)
The Fusion integration provides a list of available custom fields for mapping visits, which is generated from VisitorIntegrationApi/api/EventTicket.
Stream Dependencies
In the context of integration functionalities, records are automatically linked with their corresponding records within Swapcard. For instance, if People on Fusion, the integration will replicate these dependencies within Swapcard.
People → People
This integration utilizes the Id field from the People.
Streams supporting fields
People
People Fields | Label | Type |
TITLE | Title | string |
FORENAME | Forename | string |
SURNAME | Surname | string |
string | ||
TEL | Telephone | string |
MOBILE | Mobile | string |
FAX | Fax | string |
COMPANY | Company | string |
JOBTITLE | Jobtitle | string |
ADDR1 | Address1 | string |
ADDR2 | Address2 | string |
ADDR3 | Address3 | string |
TOWN | Town | string |
COUNTY | County | string |
POSTCODE | Postcode | string |
COUNTRY | Country | string |
STATUS | Status | string |
BADGETYPE | Badgetype | string |
CURRENCY | Currency | string |
ATTENDED | Attended | string |
BADGEID | Badge ID | string |
Limitations & Troubleshooting
Connector limitations
Maintenance
The Fusion API is a private source API, which adds complexity to maintenance and may lead to stability issues. Despite these challenges, Swapcard offers a connector to facilitate seamless integration.
Incremental Sync
Integration with Fusion is subject to limitations imposed by the provider's API when it comes to incremental updates. The synchronization frequency is strictly limited to 1 hours
Changelog
Version | Date | Subject |
0.0.9 | 2023-03-28 | Maintenance |
Enhancement
Please be aware that any enhancements to this integration, which encompass any requirements not covered by the existing integration state, will be subject to custom development processes and associated costs.