Custom fields and group settings in Swapcard allow organizers to restrict session access based on specific criteria like ticket type, language, or session format. This approach helps create a personalized experience for attendees, ensuring they only see relevant sessions and enhancing overall engagement.

First, you will need to create a Custom Field to differentiate each type of session. Whether you decide to divide them by ticket access, Session type, language or location, a Custom field will be the feature that will allow you to filter your list of Sessions.

Label it as you prefer to make it easier to find, select single choice or multiple choice as the format, and then add unique values to that field.

For example, if you have Attendees that speak different languages, maybe you would like to use those languages as your values, to later be able to give your Attendees access to only the Sessions that are based on their respective languages.

Note: Keep in mind that if you don’t want those Custom Fields to be Visible on the page, you have to disable that toggle.

Once you have created the custom fields, you just have to make sure you edit the field in each session. You can edit the excel file, or select the appropriate session and scroll down until you find the corresponding field.

Following our previous example, if you had different groups of Attendees per native language, you would only need to add the corresponding Value, as we did in the image below.

Custom fields and group settings provide a structured way to manage session access, ensuring attendees see only the sessions relevant to them. This targeted approach enhances their event experience and increases engagement.