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Connecting Stripe to your account

Learn how Stripe integrates with our platform to manage paid tickets for your event and how to connect and unlink your Stripe account.

Updated over 2 months ago

Introduction

Integrating Stripe with your Swapcard platform enables secure and efficient payment management for event ticket sales. By connecting Stripe, organizers can easily handle transactions, monitor payments, and streamline the attendee registration process. This integration ensures that payments are processed seamlessly, offering both event organizers and attendees a smooth financial experience.

Stripe’s powerful payment processing capabilities help automate and simplify financial management, making it an ideal solution for events that require secure handling of paid tickets and attendee purchases.

How do I connect my Stripe account?

In order to set up paid tickets for your event, you will need to connect your Stripe account. As for now, it is the only payment processor available on the platform.

  • Access your Studio account and navigate to Organization Settings.

  • At the bottom of the page "Settings & members" you'll have the option to connect your Stripe account.

You can also access this page from the Registration section of your event, if you select "Paid" when creating or editing a ticket.

How to unlink my Stripe account?

If you have decided to stop selling paid ticket, or if you need to link another Stripe account, you can unlink your current Stripe account from your Swapcard Organization.

Access your Organization in Studio, and go at the bottom of the page "Settings & members". Then click on "Unlink account".


What happens if my Stripe account is restricted?

Stripe employs automated systems that initiate account validation procedures contingent on transaction frequency and the specifics yet to be confirmed.

These validation procedures are integral to Stripe's "Know Your Customer" duties, mandated by regulatory bodies to curb the misuse of financial networks and safeguard both consumers and enterprises. Further details are available here.

Payout and Payments can be blocked if your Stripe account is not fully enabled.

Learn more about Stripe

If you have questions about anything related to Stripe transactions, we recommend the following resources from Stripe:


Integrating Stripe with your event platform provides a secure and efficient way to manage paid ticket sales. By connecting your Stripe account through Studio, you can easily handle payments, streamline attendee transactions, and ensure a smooth registration process.

Leveraging Stripe’s powerful payment processing capabilities helps enhance your event’s financial management, giving you and your attendees a reliable, seamless experience.

For further guidance, make use of the resources provided by Stripe to address any additional questions or concerns about your account and transactions.

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