Discover how to efficiently manage and edit exhibitor details to enhance their profiles and improve the event experience. This guide provides a comprehensive overview of what organizers and exhibitor members can edit, how to modify roles and permissions, and steps to add external URLs to exhibitor locations. Empower your team with the tools to keep exhibitor information accurate and up-to-date, ensuring a seamless and engaging experience for all event participants.
Who can edit an exhibitor's details ?
The organizer
In your organizer area, you can add or edit the following information:
Name of the exhibitor
Logo of the exhibitor
Background Image
Header Image
Video ID
Description
Location
Topics
Type
Website
Social networks
If you don't have all this information, know that you can add exhibitor members who will then be able to access and modify their exhibitor page. You can now modify the rights of the exhibitor to edit their information. This option is available for either a specific group of exhibitors (exhibitor type/Sponsorship Level) or for individual exhibitors.
Exhibitor members
Once they are related to their company, the members have therefore access to their own exhibitor area. They can then modify certain pieces of information displayed on their exhibitor page, but not all of them:
Name of the exhibitor
Logo of the exhibitor
Description
Header Image
Video Header
Advertising Background
Image Booth
Address
Website
Email
Phone numbers
Social Networks
Items
Team Members
How to edit exhibitors' details ?
How to edit basic details
To edit an exhibitor's details, just go to Content ➡️ Exhibitors.
As mentioned above, you can edit all their company's details such as logo, description and name.
This is also where you can add details in their custom fields. Learn more here.
How to edit exhibitors' members roles
There are different roles for members of exhibitors to define access levels to the Exhibitor Centre : Admin and Limited Access.
| Admin | Limited Access |
Company Details Editing | Yes* | No (view only) |
Documents and Items Management | Yes* (add and manage documents, links, and items) | No (view only) |
Team Management | Yes (add new members* and modify their visibility settings or roles) | No |
Leads Access | Yes* (full access to the page and export) | No |
Meetings Access | Yes (full access to the page and export) | No |
Access to the Exhibitor Chat in the Event App | Yes* | Yes* |
As an Organizer, you can manage roles directly from the Studio :
Log into the Studio
Go to the Content section then Exhibitors
Click on the Exhibitor you want to edit, then Exhibitor settings ➡️ Members:
Important to note:
by default, all members are created as Admins
for all existing events at the moment of the release, all members will be automatically considered Admins
How to add a URL to an existing location from an Exhibitor details page:
To enable you to give the best experience to your exhibitors and attendees and making it easy for them to find their way during an event, you can add external URLs to existing exhibitors' booths (this is especially useful if you're not using MapsPeople or ExpoFP for your event map)
This means that when attendees click on the designated location, they will have the option to open a webview directly from the app and access the map on an external website.
From the Studio go to "Content" and then the "Exhibitors" section.
Select an existing Exhibitor and go to the Details tab. Under "Location" select a location or create a new one and click on the edit icon.
From the side panel under the "Location details" tab, simply paste the URL in the "Location URL" section. The URL will be automatically saved on the location detail page as well.
Once the external URL is added, attendees can click on the location on the event app from an exhibitor's detail page to open the map in a webview on both mobile and web.
