This page contains the setup guide and reference information for the Eventbrite integrations.
Prerequisites
An active Eventbrite account with a list of events (ensure you have access, especially if you are not the owner)
Setup guide
Step 1: Set up the Eventbrite integration in Swapcard
Sign in to your Swapcard account.
Navigate to your Event page within the Communities section.
In the left navigation bar, go to Event Builder, then select Integrations.
On the integration selection page, choose Eventbrite from the list of integrations.
To activate the integration, you will need one parameter, and this will be supplied by Eventbrite.
Access Token
Select your event for integration - The integration displays all events your account has access to, including upcoming and past events.
Your Eventbrite event has been successfully linked with your Swapcard event.
You have the flexibility to adjust your integration settings according to the specific data requirements. It's crucial to highlight that the synchronization will only begin when you manually start the integration process and finish the necessary mapping.
Supported sync modes
The Eventbrite integration supports the following sync modes :
Feature | Supported? |
Yes | |
Yes | |
Yes |
Supported streams
This integration is supporting the following Eventbrite streams
Eventbrite online documentation is accessible here.
Capturing deleted records
The Eventbrite integration DOES NOT capture deletions for records in Attendees streams.
When a record is deleted on Eventbrite, it needs to be MANUALY deleted on Swapcard accordingly.
Email Uniqueness in Eventbrite for Attendees
The integration relies on unique email addresses to identify Attendees records. This design ensures that each email corresponds to a single, distinct record within the system.
If two or more records share the same email address, the integration applies the following logic:
Only the record associated with the most recent ticket will be retained. Records with older tickets for the same email will be ignored during integration.
This approach prevents duplicate entries and maintains data integrity by prioritizing the latest information for a given email address.
Stream Dependencies
In the context of integration functionalities, records are automatically linked with their corresponding records within Swapcard.
The id field of Attendees serves as the primary identifier for uniquely linking records. These linked records are stored within the Client Id field on the Attendees record on the Swapcard side.
Streams supporting fields
Attendees
Eventbrite only imports attendees with a status configured as Attending.
Attendee Fields | Label | Type |
| Buyer - Name |
|
| Buyer - Firstname |
|
| Buyer - Lastname |
|
| Buyer - Email |
|
| Buyer - Status |
|
| Attendee - home address postal code |
|
| Attendee - home address country |
|
| Attendee - home address city |
|
| Attendee - home address region |
|
| Attendee - home address address_1 |
|
| Attendee - home address address_2 |
|
| Attendee - work address postal code |
|
| Attendee - work address country |
|
| Attendee - work address city |
|
| Attendee - work address region |
|
| Attendee - work address address_1 |
|
| Attendee - work address address_2 |
|
| Attendee - ship address postal code |
|
| Attendee - ship address country |
|
| Attendee - ship address city |
|
| Attendee - ship address region |
|
| Attendee - ship address address_1 |
|
| Attendee - ship address address_2 |
|
| Attendee - Questions |
|
Changelog
Version | Date | Subject |
1.1.10 | 2024-09-01 | Maintenance |
1.0.19 | 2023-10-03 | Maintenance |
Enhancement
Please be aware that any enhancements to this integration, which encompass any requirements not covered by the existing integration state, will be subject to custom development processes and associated costs.