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Tracking payment status on Swapcard Registration
Tracking payment status on Swapcard Registration
Updated over a week ago

The tracking payment status within the platform significantly streamlines the management process.

You can have real-time updates based on various actions such as payments, ticket additions, changes, and cancellations contribute to the accuracy of the payment status information.

You can do it by filtering the People list like displayed below to have a global visibility.

You can also individually track it by entering an Attendee profile settings under the "Registration" tab.

Within the payments section, the following details can be viewed and analysed:

  • Charges: summary of registration charges

  • Taxes: a summary of applicable taxes, including rate

  • Payment: summary of card details used to make the payment, including last four digits of the card

  • Credit: summary of card details used to issue a credit, including last four digits of the card

  • Balance due: display the calculated balance due prominently

You can also seamlessly access detailed payment information on the Stripe platform with a single click on the provided link.

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