Emails
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Editing the emails content and blocks
From the email manager, you can determine the subject of the email, the name of the sender (which is basically the n...
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Emails: best practices
Our experience has shown us that participants first use the WebApp available from their web browser. It is only the ...
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Selecting the recipients of your emails
From the Email Manager, you can define whom you would like to send a particular email to. For the Invitation Emails...
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Follow-up emails language
Follow-up emails are sent in the default language of your event (the one you have chosen under General Settings on th...
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Understanding the purpose of the invitation email
The Invitation email is the first Email that will be received by your participants registered on the platform, if it...
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List of emails sent by Swapcard
Swapcard does not send your audience any communication for marketing purposes. The emails that we do send out are exp...
Notifications
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Understanding push notifications
Push notifications are useful to inform your participants about any updates about your event! They help you to: To s...
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Sending notifications
From the "Notifications" tab, you can easily schedule or send immediately notifications to users. Click on "Add a no...
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List of notifications activated by default
Some notifications will be automatically sent by the platform to improve participants' experience. The Organizer cann...
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Setting up the sending date of your notifications
There are two sending methods for your notifications: Planned Immediate If you choose to plan your notificatio...
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Define the addresses of your push notifications
It is possible to choose addressees for each push notification among the following targets : 1. You can send notific...
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Choose the redirection of a notification
When an attendee receives a notification, he will be redirected to a page when clicking on it. You can choose what th...