Introduction
Swapcard Go offers an efficient onsite registration solution that streamlines attendee check-in and badge printing. This feature ensures a smooth event start, reducing wait times and enhancing the attendee experience. The system integrates with SwapAccess, allowing for real-time check-ins and printing via compatible Zebra printers. Swapcard Go’s intuitive setup and management process ensure that event organizers can handle high-volume check-ins effortlessly.
To know how to set up Swapcard Go, visit this page.
💎 This feature is a paid add-on.
Prerequisites for Using Swapcard Go
To effectively utilize Swapcard Go, the following requirements must be met:
Swapcard Registration: This is essential for using the check-in functionality within SwapAccess. Only attendees who have registered through Swapcard and have a valid Ticket and Confirmation number will be able to check in.
iOS Device: A modern iOS device is necessary to run the SwapAccess app.
SwapAccess Credential: Ensure that your SwapAccess credentials are properly configured through the SwapAccess settings.
Registrant Status: Only attendees with a status of "Registered" can be checked in.
Zebra Printer: Badge printing requires a compatible Zebra printer, provided through the Swapcard Go offering. Badge formats must also be configured.
How to check-in attendees on-site
Once you have configured SwapAccess, you can check-in and print badges from the SwapAccess app. To know how to login into SwapAccess, visit this page.
To print badges, you first need to select a printer. If no printer is selected, a button will appear to “Connect to printer”. This printer must be a Zebra printer that supports “LinkOS”. Most Zebra printers support this protocol and all printers provided by Swapcard Go are compatible with SwapAccess.
N.B.: The device running SwapAccess and the Zebra printer must be on the same local network so they can find each other and talk to each other directly.
2. Once you've selected a printer you'll be able to check-in and print badges.
3. Clicking on "Check-in participants" will open the scan view so participants can scanned their confirmation code in order to check-in and get their badge printed.
Understanding session scanning settings
Device Name: This is the name given to the device used for scanning (e.g., "Session scanning 1"). It allows you to easily identify and manage different scanning devices across the event, especially when using multiple devices for different locations or sessions.
Camera Mode:
Front or Back: This option allows you to choose which camera to use for scanning badges. Using the front camera is beneficial for self-check-in where attendees can see themselves, while the back camera is ideal for attended scanning by event staff for faster handling.
Use an Exit Code:
Enabled: An exit code ensures that only authorized personnel can exit the scanning view. This setting is useful in unattended scanning mode to prevent attendees from accidentally or intentionally closing the scan screen, ensuring the device remains secure during the event.
Force Access:
This allows the device operator to override a failed scan and mark it as successful. This is especially beneficial when there are issues with scanning a particular badge but the attendee still needs to be allowed into a session. It provides flexibility in real-time scenarios where strict access control might otherwise prevent legitimate attendees from entering.
Undo Successful Scans:
Enabled: This option allows the operator to remove a successful scan if it was done in error. For example, if an attendee’s badge was accidentally scanned twice, the second scan can be undone. This is useful for maintaining accurate attendance and session data.
Rotate Badge 180°:
This setting rotates the printed badge if necessary, which can be useful for aligning badge content when printing or if a specific orientation is required for the badge printer being used. It's particularly helpful when printing badges directly from the app to ensure correct alignment.
Delete Event & Synced Scans: This option allows the operator to clear all event data and synced scans from the device. It's useful for resetting the device after an event or when switching between events, ensuring no data from previous events is carried over.
Refresh App Data: This option forces the app to sync with the latest event data, ensuring the device is using the most up-to-date information for attendee lists, access control, and settings.
Log out: This option logs the user out of SwapAccess, which is important for securing the device when it’s no longer in use or when handing it off to another event staff member.
Swapcard Go provides a comprehensive solution for managing onsite registration and badge printing, ensuring that your event runs smoothly from the moment attendees arrive. By leveraging this feature, you can offer a professional, efficient check-in experience that leaves a positive impression on your attendees.
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