What are the benefits of custom fields for Items
Enhanced Searchability:
Custom fields help attendees quickly find items that match their interests, enhancing their event experience.
Personalized Recommendations:
Use custom fields to provide personalized recommendations, making the event more relevant to each attendee.
Monetization Opportunities:
Showcase specific items to targeted groups, such as premium job offers to VIP attendees, creating additional revenue streams.
How to create Items custom fields
Custom fields allow event organizers to add personalized and relevant details to items, making it easier for attendees to find what they're looking for. By leveraging custom fields, you can enhance the overall event experience, increase engagement, and create new revenue streams. This article will walk you through the process of setting up custom fields for items, managing their settings, and utilizing them for maximum benefit.To learn more about custom fields, click here.
Follow these steps to access Items custom settings :
Log into the Studio.
In the Content menu, click on Items.
Click on Item settings at the right of the page.
You can only create custom fields if you have at least one type of item.
Create your type of item.
Click on Add a sub-category in that type of item.
Only once that sub-category has been created will you see the Create custom field button under the Information section.
By default, any new category or sub-category has the Information section in which you can create custom fields.
If you wish, you can also re-use Items custom fields from other events within your community.
Once you have created your custom field, you can edit it to add the filters and manage the visibility.
Only single and multiple choice custom fields can be used as filters in your Items.
How do I create a Multi-Level custom field?
Multi-Level custom fields are created by importing an Excel file that defines the tree structure. Follow these steps:
In the Studio, go to Content > Items > Item Settings.
Click Create Custom Field.
Select Multi-Level Choices as the format.
Click Download Excel Template to get a pre-formatted file with the correct column headers for your event languages.
Fill out the template (see the section below for guidance).
Click Upload and select your completed Excel file.
The Excel template contains one row per node in your tree. Here is what each column means:
node_id: A unique identifier for this node. Use short, lowercase text without spaces (e.g.,tech,ai,gen_ai). Required.parent_id: Thenode_idof this node's parent. Leave empty for root-level nodes (top of the hierarchy). Optional (empty = root).label_en,label_fr, etc.: The display name of this node in each of your event's languages. One column per language is included automatically in the template. At least one label is required.
⚠️ Important rules for the Excel file:
The multi-level field can have a maximum of 7 levels deep. Files with more than 7 levels will be rejected.
Do not delete or rename any header columns in the template.
Each
node_idmust be unique across the entire file.The order of rows within the same branch determines the display order of values in the app.
How to manage custom fields
General tab
Label : Edit the field name and translate it into all your event languages.
Placeholder: Describe what should be inserted
Max Choices : Define how many values can be selected for this field (e.g., max 5).
Rename values : Update the label of any value in every event language.
Reorder values : Change the display order of values within the same branch.
Properties tab
Field visibility: when this property is enabled, the field is displayed everywhere the root category is enabled (event or community level). This ensures that specific information is readily visible to all event participants, enhancing transparency and facilitating better networking opportunities.
Field edition: when this property is enabled, the field is editable by attendees in their profile.This flexibility allows participants to update their information, ensuring that profiles remain current and relevant. It also empowers users to have control over their own data.
Searchable field: when this property is enabled, the values of this field are taken into account in the search. Be selective about which fields are included in search results to avoid diluting the relevance of the search function. Overloading the search with too many fields can make it harder for users to find pertinent information.
When values have been assigned, they appear on the detail pages of Sessions, People, Items, and Exhibitors. The display shows the selected values along with their hierarchical path so attendees understand the full context.
Custom fields for items are an invaluable asset for any event organizer looking to provide a tailored and engaging experience. By implementing these fields effectively, you can enhance the discoverability of items, improve attendee satisfaction, and create new opportunities for monetization and targeted interactions.