Managing My Organization
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Network connectivity settings for Swapcard access
If you are on a work network or any network behind a firewall, you may need to speak with your IT department or netwo...
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Changing the owner of an Organization
By default, the owner of an Organization is the person who first created the Event or Community. However, as people c...
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Adding a member to my Organization
To add a member to your Organization, log in to the Studio and click on your Organization's name, as highlighted belo...
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Understanding Swapcard's user roles: Admin, Community Manager and Event Manager
At the Organization level, there are three types of user roles: Admin, Community Manager and Event Manager. Here's a ...
Managing My Community
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Getting started with Community
With Community, all Events are now linked to a Community. Organizations can create as many Communities as they want. ...
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Community homepage: specs and navigation
Numerous Events and Organizations can be nested under the same Community. The Community homepage is the place where y...
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Managing Exhibitors at Community level
Historically, Exhibitors were managed by Organizers at Event level. This was rather inconvenient for Exhibitors who h...
Managing My Event
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Archiving and unarchiving Events
If you do not wish to see and use an Event that you have created, you can archive it from its parent Community. And i...
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Determining Wi-Fi bandwidth needs onsite
The number of Attendees, the size of your venue, and the type of features used for your Event all impact the Wi-Fi st...
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Duplicating Events
Depending on your needs, you may want to duplicate an existing Event instead of building a new one from scratch. This...
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Making an Event live
When you make the Event "live", the Participants who have already been added to the Event can access it, see and inte...
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Understanding and managing timezones
Event timezone The Event timezone is what defines the date and time of the Emails and Notifications, the time of the ...
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Understanding and sending Magic Links
Magic Links are the special links provided to Attendees and Exhibitors that will allow them to access their accounts ...