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Understanding plans & billing on Swapcard
Understanding plans & billing on Swapcard

Explore the different plans offered by Swapcard and their key benefits to find the best fit for your event.

Updated this week

Choosing the right event management platform is crucial for ensuring your event’s success. Swapcard offers flexible pricing plans designed to meet the diverse needs of event organizers, whether you’re hosting a small conference or a large-scale expo. Here’s an overview of Swapcard’s plans and billing options, along with key features and benefits to help you make an informed decision.

What are Swapcard pricing plans

Starter plan

The Starter plan is tailored to small to medium-sized events looking for a robust yet straightforward event management solution.

It is easy to use with a simple setup and intuitive interface which make it easy for organizers to get started. It also provides essential features at an affordable price, making it accessible for smaller budgets :

  • Event creation: easily create and manage your events.

  • Basic analytics: access essential analytics to track event performance.

  • Attendee engagement: tools to engage attendees before, during, and after the event.

  • Email Campaigns: send email campaigns to keep attendees informed.

  • Mobile app: attendees can use the Swapcard mobile app for seamless event navigation.

What's included ?

Attendees and Exhibitors:

  • Attendees: 200 included (can be expanded up to 1,000)

  • Exhibitors: 5 included (can be expanded up to 30)

Included Features:

  • Basic self-serve registration: Easy sign-up for attendees.

  • 1 Community: Manage a single event community effectively.

  • 30+ Native integrations: Seamlessly connect with other apps to improve event experience.

  • Unlimited admins and event managers: Grant access to as many team members as needed.

  • Desktop web + iOS/Android app: Attendees can join through web or mobile.

  • 24/7 support: Assistance available via email or chat at all times.

What if I need more?

You can purchase additional credits directly from your studio account, making it easier to increase your capacity for both attendees and exhibitors. This gives you more flexibility and control when managing your event, allowing you to scale based on your specific needs.

Attendee Credit Packages:

  • Purchase attendee credits in packages of 50, with a clear breakdown of costs.

  • The interface allows you to easily select the number of attendees you want to add

Exhibitor Credit Packages:

  • For exhibitors, you can add up to 30 exhibitors at a time.

  • Simply adjust the number of exhibitors and see the cost reflected immediately.

Professional Plan

Ideal for medium to large events requiring advanced features and more customization options with increased engagement (advanced networking and engagement tools help keep attendees engaged) but also scalability as it's suitable for growing events that need more sophisticated features and greater capacity. Key features include:

  • Advanced analytics: gain deeper insights into attendee behavior and event performance.

  • Lead Capture: tools for exhibitors to capture and qualify leads.

  • Virtual & Hybrid capabilities: support for virtual and hybrid events with live streaming and on-demand content.

  • Custom branding: customize the event platform to match your brand’s identity.

  • Networking features: enhanced networking tools to facilitate meaningful connections.

Attendees and Exhibitors:

  • Attendees: 200 included (expandable up to 10,000)

  • Exhibitors: 10 included (expandable up to 100)

Everything in Starter, plus:

  • Onboarding & consulting: Personalized onboarding and training to help your team get started.

  • Unlimited meeting rules: Set as many rules as needed to manage meetings among attendees.

  • Unlimited homepage ads: Promote exhibitors, sponsors, or other content without restrictions.

  • High-quality video storage: Store and manage your event video content in high resolution.

  • Analytics export: Export data to analyze event performance.

  • Dedicated Success Manager: Receive one-on-one support to ensure your event's success.

Enterprise Plan

The Enterprise plan is perfect for large organizations and enterprises hosting multiple events or large-scale conferences. Its benefits include complete control over every aspect of your events with extensive customization and a dedicated support and expertise to ensure your event’s success. Key features include:

  • Unlimited Events: host as many events as needed without restrictions.

  • Dedicated Support: priority support with a dedicated account manager.

  • Custom Integrations: seamlessly integrate with your existing systems and tools.

  • Comprehensive Analytics: detailed analytics and reporting for data-driven decision making.

  • Advanced Customization: extensive customization options for a tailored event experience.

Attendees and Exhibitors:

  • Attendees: Custom (contact for details)

  • Exhibitors: Custom (contact for details)

Everything in Pro, plus:

  • Advanced exhibitor services: Advanced tools for exhibitors to manage their booths and track lead generation.

  • Multiple communities: Manage multiple events and communities simultaneously.

  • Eligible for custom integrations: Tailor the platform with custom integrations to meet specific business needs.

  • Security review & MSA support: Enhanced security features and Master Service Agreement (MSA) support for enterprise-level compliance.

We also have an additional list of features and add-ons that you can find here.


Understanding Swapcard free trial

Swapcard offers a free trial period for new users to experience the platform’s capabilities firsthand. This trial allows you to explore various features and see how Swapcard can enhance your event management processes without any financial commitment.

The free trial gives you access to:

  • Hands-on experience: understand how the platform works and how it can benefit your event.

  • Risk-free browsing: no commitment required, allowing you to make an informed decision without any pressure.

  • Customer Support: cccess to basic support to help you navigate and make the most of the trial period.

How to make the most of the Free Trial

1. Visit the Swapcard website and sign up for the free trial.

2. During the trial, you will have access to essential features that allow you to create and manage an event, engage attendees, and analyze performance.

3. Use this period to evaluate the platform’s functionality, ease of use, and how well it meets your event needs.

4. If satisfied, you can seamlessly transition to a paid plan that best suits your requirements.


Billing Information

Swapcard offers flexible billing options to suit your organization’s needs. Depending on the plan you choose, you can opt for monthly or annual billing. Annual billing often comes with discounts, providing cost savings for long-term commitments.

Our pricing is transparent, with no hidden fees. You pay for the features and capacity you need, ensuring you get the best value for your investment.

You can also upgrade or downgrade your plan based on your event requirements. This flexibility allows you to scale your event management capabilities as needed.

All plans come with access to Swapcard’s support resources, including a comprehensive help center, tutorials, and customer support to assist you with any issues or questions.

Get to know more here.

F.A.Q.

  1. How do I upgrade my plan?

    To upgrade your plan, log into your Swapcard account and click on Plans & Billing.

    From Free to Starter Plan, you can upgrade right away after completing your payment. To upgrade to Pro or Enterprise, click on Let's talk and our team will contact you.

  2. How can I purchase an add-on?

    Log into your Swapcard account and click on Plans & Billing. Under Plans & Billing, you'll have the list of all our add-ons. Click on the one you're interested in to get the feature. If you want to know more about our add-ons, click here


Choosing the right plan on Swapcard ensures that you have the tools and support needed to host successful events. Whether you’re planning a small gathering or a large expo, Swapcard’s flexible pricing and robust features cater to all event types. Evaluate your event’s needs and choose a plan that offers the best value and capabilities to enhance your event management experience.

For detailed pricing and to get started, visit Swapcard Pricing.

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