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Understanding Groups for your Event and Community
Understanding Groups for your Event and Community
Updated this week

What is a Group?

Groups are used to segment different types of People that are part of your Event or Community. This is helpful to manage their rights and permissions and to communicate more efficiently with each Group separately.

Why are Groups useful for your events ?

Groups allow you to :

  • Manage rights to allow or block a feature (or vibility)

  • Target event emails

  • Target event notifications

  • Define products creation quotas for exhibitors

  • Allow/Disallow to register a session

  • Target interstitial ads

For each event, 3 default groups are created and automatically filled:

  • Memberd

  • Speakers (contains by default all people linked to a session as speaker)

  • Exhibitors (contains by default all people linked to an exhibitor as member and all exhibitors)

Default groups can be renamed but not deleted.


How to create a group

How to create a group at community level

To create a group at community level

How to manage rights for your events' groups

Each group has his own rights.

By default, groups have all the rights, it means that there is no restrictions, so group members can do all actions.

How to manage attendees' rights for your event

A group can include event people or exhibitors.

For now, groups can be filled by 3 means:

  • via an Excel file (adding group name in column "Group" for each people)

  • via Synchronisation (mapping ticket or category in a group)

  • Manually (specify the group in each attendee details

When creating a new group, you can initialise it:

  • with the same preferences (emails and some rights) than an existing group.

  • without specify an existing group, so emails will not be assigned and meeting rules will not be created for this new group, and the attaching rightd will be all enabled by default.

Groups can be managed both at Community and Event level:

  • Community: Community builder ➡️ Groups & permissions

  • Event: Event builder ➡️ Groups & permissions

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Groups rights and permission

You can then define what each Group can see (People, Exhibitors, Sessions, Items) and who they can talk to. Please check Setting up Content Buttons for more information on how to segment your content.

For Groups that are composed of Exhibitors, you also have the option to define what information that is related to their Booth they can edit (vs the information that only you can edit as the Organizer). It is also possible to choose if they are allowed to add Members to their Booth, as well as the type and limit of Items they can upload.

For each Group type, custom fields can be created to use as conditions in this section to determine what each Group type is allowed to see in terms of People, Exhibitors, Sessions, and Items. To learn how to create custom fields, please refer to:

Groups Communications

With Groups, you can also segment Emails and Push Notifications in order to cater your communications to the right audience.

Group priority

If a member of your Community or someone who is attending your Event is part of Groups, only the Group with the highest priority will be taken into account to define their rights and permissions, the content they can access, the emails they will receive, and people they can network with. You can change the priority of the Groups by changing their order in the Studio – the first in the list has the highest priority:

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Deleting a Group

It is not possible to delete the three Groups available by default (Attendees, Exhibitors, Speakers). However, you can delete any custom Group that you have created. For this, click on the Edit "pencil" icon, and scroll all the way down in the right-hand-side modal and hit Delete.

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